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How 8game Handles Your Personal Data

This Privacy Policy sets out exactly what personal data 8game collects when you open an account, make a deposit via UPI, Paytm, or PhonePe, or contact our support…

Data You ControlSecure Account StorageNo Third-Party SellingIndia-Aware PolicyContact Us Any Time

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What We Collect and Why We Collect It

8game Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you create an account on 8game, we collect the details you submit — name, contact information, and payment identifiers linked to UPI, Paytm, or PhonePe — solely to operate your account and process transactions. We also gather device and session data automatically, such as IP

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address and browser type, to keep your account secure and detect unusual activity. We do not sell your personal data to advertisers or unrelated third parties. Any data shared with payment processors like UPI or Paytm is limited to what those processors need to complete your
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transaction. All processing operates under the applicable data-protection framework for India, and your continued use of the platform confirms your acceptance of this policy as it stands at the time of your session.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to request a copy of your data, ask us to correct inaccurate records, or raise a concern about how your information is handled, our privacy support team is ready…

Email Privacy Team Send a written privacy request to our dedicated data team at the support email address shown in your account dashboard. We respond to all data queries within 48 hours on working days.

Live Chat Support Start a live chat session from any page on 8game and ask to be connected to the privacy team. Our agents can log your data access or correction request and pass it to the right team immediately.

Account Settings Portal Many privacy actions — updating your contact details, reviewing saved payment methods like UPI or PhonePe, and closing your account — are available directly inside your account settings without contacting support.

DATA HANDLING PRACTICES

Six Ways We Protect What You Share

From the moment you open your account to every deposit you make through Paytm or PhonePe, we apply layered security and strict data-handling rules to keep your personal information safe.

Encrypted Data Storage

All personal data — including your payment method details for UPI and Paytm — is stored using industry-standard encryption at rest. No plain-text records of sensitive identifiers are kept on our servers after the verification step completes.

Cookie Transparency

We use session cookies to keep you logged in and analytics cookies to understand which pages you visit. You can manage cookie preferences from the consent banner on your first visit, and your choices are stored against your browser profile.

Account Security Alerts

Whenever we detect a login from a new device or an unusual location, we send an alert to your registered contact. You can review active sessions and revoke access you do not recognise directly from the security tab in your account.

Data Retention Schedule

We hold your account data for the period required by applicable law in India. Once that period ends and your account is closed, personal data that is no longer needed for legal or fraud-prevention purposes is deleted on a rolling schedule.

Third-Party Data Limits

Payment partners such as PhonePe and UPI receive only the transaction reference and amount they need to process a deposit or withdrawal. We do not pass browsing history, game activity, or marketing profiles to any payment processor.

Your Right to Request Changes

You may ask us at any time to access, correct, or delete the personal data we hold about you. Submit your request via live chat or email, and our privacy team will handle it within the timeframe required by local data-protection law.

Frequently Asked Questions About Your Privacy

These questions cover the most common concerns raised by people who use 8game in India — from what data we hold to how quickly we respond to deletion requests. If your question is not here, our live chat team can address it directly.

We collect the name, email address, and phone number you provide during registration, plus the payment identifiers linked to UPI, Paytm, or PhonePe that you use for deposits. Device data such as IP address and browser type is collected automatically for security purposes.

We share data only with the payment processors — such as UPI and PhonePe — needed to complete your transactions, and with any authority legally required to receive it in India. We do not sell your data to advertisers or unrelated commercial partners under any circumstances.

Submit a data-access request via our live chat or the support email shown in your account dashboard. We will compile and send you a summary of the personal data we hold within 14 working days, in line with applicable Indian data-protection rules.

Yes. You can request deletion at any time by contacting our privacy team. We will remove personal data that we are not legally required to retain. Some transaction records must be kept for the period mandated by applicable law before deletion can proceed.

We retain your data for the minimum period required by applicable Indian law for financial record-keeping and fraud prevention. Once that retention period expires, personal data no longer needed for legal purposes is permanently deleted on our scheduled deletion cycle.

We use session cookies for account access, functional cookies for language and region preferences, and analytics cookies to understand page performance. You can accept or decline non-essential cookies via the consent banner, and update your preferences any time in your browser settings.

Reach our privacy team directly via live chat or email — both accessible from your account dashboard. If you remain unsatisfied after our response, you have the right to escalate to the relevant data-protection authority in India as permitted by local law.

How 8game Handles Your Personal Data

Contact Us About Your Data

Six Ways We Protect What You Share

Encrypted Data Storage

Cookie Transparency

Account Security Alerts

Data Retention Schedule

Third-Party Data Limits

Your Right to Request Changes

Frequently Asked Questions About Your Privacy

01 What personal data does 8game collect when I open an account?

02 Does 8game share my data with third parties?

03 How can I access the personal data 8game holds about me?

04 Can I ask 8game to delete my personal data?

05 How long does 8game keep my account data after I close my account?

06 What cookies does 8game use and how do I control them?

07 Who do I contact if I believe my privacy rights have been breached?

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